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Company Name: Email:
Contact Name: Phone Number:
       
Address:
City:    
State / Province: Zip or Postal Code:
Please try to provide as much detail as possible:
Type of Computer: Make/Model:
Operating System
(i.e. Windows 7, Mac OS X)
File Structure:
(i.e. NTFS, Fat32, HFS)
Volume Names:
Hard Drive Information
Hard Drive Make: Capacity in MB:
Disk Interface: USB ATA133 IDE SATA I II or III SCSI
Other:
Does your computer see the drive in question?: Yes No
Please describe the events leading to your drive/tape failure (i.e. actions taken, sounds heard, etc.) below:
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