Hard drive crashes are inevitable. It will happen to you eventually if you hold on to your computer long enough. Not many people prepare for this occurrence, believing that it will never happen to them, but it does. So its important to know the initial steps to take should your hard drive crash.
The very first thing that you should do is to detach the hard drive from the computer and attach it as a secondary drive on an alternate computer. If your data is accessible from another computer then you know that the problem does not lie with your hard drive. However, if it is your hard drive that has crashed, you have options. There are a few ways to go about recovering data from a crashed hard drive. The first option is to download recovery software; if it is a simple software corruption issue then recovery software should do the trick. However, if the problem with your hard drive turns out to be more serious and/or physical then its time to look into data recovery services.