Each day, representatives of Hard Drive Recovery Group take hundreds of telephone calls and service requests from clients from around the world. We treate every caller as if they were already our best client, a difference that has made us a leader in data recovery customer satisfaction.
We are proud of our team and its accomplishments, and we look forward to serving you. Listed below are just a few testimonials our customers have submitted to us. We certainly don't request these kind words, but they are always a great honor to get. It's part of what makes data recovery such a fun, dynamic business.Service Pays
was I surprised at the knowledge of Jeff, my technician, but also at the
price. I had read a lot of posts on the web about hard drive recovery
costing in the multiple thousand dollar area, and I admit I was very skeptical
when I was quoted a price. Jeff quickly diagnosed my problem over the
phone, and emailed me some drive recovery software to try. Within a half
an hour, I had my missing files back. That's what I call service!"
The Price Is Right
"I came across you guys after I contacted a number
of companies. Naturally, I was looking for the best price, and I almost
didn't call because of the lack of pricing detail on your website. I'm
glad I did. You guys came in well below everyone I called, and didn't
try to pressure me to send my drive in. Instead, you managed to fix my
system remotely, and at a lower cost. Thank you very much for the great
service! I hope I don't need you guys again, but if I do, at least I know
I'll be OK."
Our Vendor Of Choice
"After dealing with Hard Drive Recovery Group on a
number of occasions, you guys have become my vendor of choice for user
hard disk issues. I've dealt with a lot of data recovery companies over
the course of my career, but I've never been so consistently surprised
by service like I have with HDRG. Special thanks to Phil, who kept me
completely in the loop on a recent RAID repair you performed."
Saved Our Database
"On behalf of everyone here, I want to give my utmost thanks for saving our database. While we can't say much about our IT services company (who really dropped the ball here), I have nothing but good things to say about you guys. Without Hard Drive Recovery Group, we would have been in a really brutal situation. I appreciate also the service I received, as you guys kept me notified of the progress every single step of the way. Now that you helped us put a new backup plan in place (and a new IT provider), I feel like we're on very steady ground."
Color Me Surprised!
"As a lark, I figured I'd get a quote for what I assumed was a dead hard drive. I had heard some bad things about the expense of professional hard drive recovery, so my expectations were pretty much non-existent. I have to admit that I've never been more wrong. Consulting with Ian, I found out that what I assumed to be a two to three thousand dollar job actually could be recovered using a $150 piece of software. Imagine that! And my drive ended up working better than it had! You guys are the best!"
"When our location got devastated by Katrina, I assumed that everything was a total loss. I was feeling quite hopeless actually, until one of our techs mentioned that you guys could help us. I have worked in IT for 15 years now, and I've never seen the kind of water damage we saw when we went back into our datacenter. I believe one of my techs had used the word "slimed" to describe the state of our servers.
So to say I was ecstatic when you told me that 100% of the data was recoverable was a bit of an understatement! During the process, I just assumed something would go wrong, as it seemed like we were a lost cause. Instead, you guys kept your promise, and had our data back to us in less than a week! I'm am eternally grateful!
Special thanks to Dave for keeping me encouraged during
what has been one of the most trying times in the history of my company.
You have saved the livelihoods of a lot of people here!"
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