As someone who owns gadgets, this COVID-19 pandemic sure is a pain in the neck. While you can still get updates on software in the comforts of your home, everything else makes you want to return to the time before March when life was simpler, you can go out of your house, and have gadget stores take your money without you thinking twice.

Now, you are left with online shopping to satiate your gadget desires. What if you want to feel the latest gadget in your hands, caress through its curves and know how light it is on the top of your palm? Worse, what will you do when, after turning on your MacBook, you are faced with the black screen of death? Grab your face mask and drive to the nearest Apple Store? Right, chances are the nearest Apple Store is closed, and you are left with your scary laptop, waxing nostalgic about how everyone had it good just months ago, and singing Madonna’s “This Used to Be My Playground” (or Closing Time by Semisonic for millennials).

So, how are you supposed to deal with a broken iDevice in this time of closed stores and highly sanitation-conscious people? Well, the options aren’t that limited and catastrophic as we may think. Thank god(s of technology) that before the virus has totally changed our lives, there have been some events that happened that may be benefiting us in the long run. Let’s see what these events are as we count our blessings and consider our options on what to do when our iPhones or Macbooks get damaged during this time.

Close, Open, Close Open Go the iStores

So from March until around May, if your iPhone broke down, then you were seriously screwed, as so many Apple stores were closed due to the lockdown or because they just went out of business. Then in June, several commercial establishments have opened, including Apple Stores, only for them to be closed again in July because of the fluctuating numbers of COVID-19 infections. So, right now, it’s really every iUser for himself or herself when checking if the nearest store to them is open or closed, because the schedules for most, especially those in malls is quite irregular – one day they have reopened, the next day they’re closed, again.

An Apple spokesman said in a statement: “Due to current COVID-19 conditions in some of the communities we serve, we are temporarily closing stores in these areas. We take this step with an abundance of caution as we closely monitor the situation and we look forward to having our teams and customers back as soon as possible.”


The New Normal isn’t so normal

For Apple stores that have reopened, the atmosphere is quite different already. For those who are brave enough to go the nearest one to them, which may be miles away, don’t say we didn’t warn you.

Malls reopened for the first time since the centers were ordered shut in March to curb the spread of COVID-19. But shopping now looks different — to reopen, malls have introduced an array of new policies to abide by state guidelines aimed at keeping shoppers safe.


What are your options?

As mentioned earlier, if you have an iDevice that needs repairing, you may have more options now that you may have had months ago. You can ship your device to Apple, go to an Apple Store, go to an authorized store, or go to a repair shop. For Mac hard drive recovery, it is worth mentioning that Apple DOES NOT perform physical data recovery. This means that if you require your data on an Apple device, you will need to discuss this with a company like Hard Drive Recovery Group first before you bring the device to an Apple store.

There are currently three options when you break your screen or other parts of your iPhone. You can go to an Apple store and give your iPhone to Apple employees. You can go to an authorized store (such as Best Buy stores in the U.S.), which means your iPhone will be repaired by Apple-certified technicians. Or you can go to a normal repair shop.


Really? A non-Apple store?

Yes, as of late 2019, Apple has already allowed third party shops to fix your broken iPhone or MacBook. You may have to really be careful of things like your warranty though. So, read up and quadruple check before heading to your neighborhood repair shop (that might be open).

Normally you might pop into a retail store, but in an effort to stem the spread of the COVID-19 disease, retail stores across the country have closed, including Apple Stores, and wireless carriers have closed the majority of their brick-and-mortar stores, too. So where do you go to get your phone repaired? You still have several options to get it fixed.


Thank goodness you have options for a broken MacBook or iPhone, but what if you need to recover important documents that you may have accidentally deleted?  Don’t hesitate; reach out to Hard Drive Recovery Group and get those important files back.